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Standard Life plc - Annual Report and Accounts 2007
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Statements

Drive for operational excellence

Strategy

Continue to streamline our operational processes and enhance efficiency to reduce costs and keep improving the services we provide.

Performance against KPIs1

EEV efficiency gains of £109m
(2006: £95m2)

CIP efficiency savings of £27m
in the second half of 2007
compared to a £15m target

Group Corporate Centre costs: £58m in 05; £89m in 06; £57m in 07

Looking ahead

Further CIP efficiency savings to be achieved in 2008.

1 For definitions of our Key Performance Indicators (KPIs) please refer to the glossary.

The above KPIs have been used to highlight the Group's performance against our strategic objectives. Additional KPIs which are also used to measure our performance are discussed in the Group sections of the business review and also at a business unit level in the business segment performance sections.


2 Prior year numbers shown on a pro forma basis.

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